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Danny Brown

Danny Brown

podcaster - author - creator

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Your Community is an Ecosystem – Embrace It

Teens and Technology

If you were to look at the definition of an ecosystem, you may find something along the lines of this:

An ecosystem is a community of living organisms (plants, animals and microbes) in conjunction with the nonliving components of their environment (things like air, water and mineral soil), interacting as a system. These biotic and abiotic components are regarded as linked together through nutrient cycles and energy flows. As ecosystems are defined by the network of interactions among organisms, and between organisms and their environment, they can come in any size but usually encompass specific, limited spaces (although some scientists say that the entire planet is an ecosystem). Wikipedia.

This is the true definition of what an ecosystem looks like, and is very much based on the natural world.

However, when you look a little further into the definition shared above and beyond that, you can start to make a strong correlation between such an ecosystem, and the community around a blog or social presence.

The Birth of a Community

Think about the blogs you read most, either personal or professional. What attracts you to them?

  • The blogger’s knowledge
  • The blogger’s stance
  • The topic of conversation
  • The comments
  • The takeaways you get
  • Your feeling of involvement with the growth of the blog

While not conclusive, these are usually the most popular reasons a blog attracts readers, subscribers, social shares, etc. However, more than just reasons why a blog is a chosen destination, they’re also part of a bigger ecosystem at play.

Adding to the definition shared at the start of this post and taken from the same Wikipedia article:

Ecosystems are controlled both by external and internal factors.?External factors such as climate, the parent material which forms the soil and topography, control the overall structure of an ecosystem and the way things work within it, but are not themselves influenced by the ecosystem.?Internal factors not only control ecosystem processes but are also controlled by them and are often subject to feedback loops.

So, nature’s ecosystem is impacted by both external and internal factors. Sound familiar? It’s essentially how a blog thrives or withers.

The Blog as an Ecosystem

When a piece of content is created – written, visual, audio – it starts a ripple of activity. This may not be large at first, but the ripple is there. When the content is discovered, these ripples become more heated as more eyes land on the creation.

These biotic and abiotic components are regarded as linked together through nutrient cycles and energy flows.

Using the quote above and transferring to content creation and distribution, you can see how the blog is starting to create its own ecosystem.

  • The “nutrient cycles” begin with the creation. The blogger’s content creates “nutrient” that, when consumed, either nourishes or leaves hungry for more. This leads into the cycles, as the blogger continues to create nutrient for further consumption.
  • The “energy flows” start to happen, either in the comments of the blog itself, discussions about the article across social networks, or simply sharing with friends with no further action. As new eyes arrive, the energy flows increase.

As the ecosystem grows, the blogger begins to cultivate the community (or ecosystem) and the links start to form between blogger, ecosystem and extended ecosystem (that of your second and third-level shares).

LinkedIn Visual Data

It’s a continuous cycle of nutrient cycles and energy flows. Unless the ecosystem is left unchecked, that is.

External and Internal Dangers for the Ecosystem

Much like nature’s equivalent, a blog’s ecosystem is always in danger of collapsing around itself, or being overrun when impacting factors are left unchecked for any length of time.

External factors such as climate, the parent material which forms the soil and topography, control the overall structure of an ecosystem and the way things work within it…

While an ecosystem in the natural world can’t control the climate, it can – and does – adapt. It’s the reason organisms that were around in the prehistoric age have continued to survive until today, and will still be here long after man has left the planet.

Blogs that adapt to the climate are the ones that will continue to thrive and grow their own ecosystem.

  • Climate: How your visitors feel when they’re on your blog plays a huge role in how your ecosystem grows. Offering a safe haven from vitriol and harassment, and allowing their voice to be as equally important as your own, is key.
  • The Parent Material: There are millions of blogs online today. Much like nature’s ecosystem, the parent material shapes the ecosystem. Want to survive? Don’t feed the ecosystem dross that can be found a thousand times elsewhere. You don’t need to reinvent, but you do need to nourish.

Internally, the ecosystem can crumble if the host is lax in monitoring the health of the surroundings.

Internal factors not only control ecosystem processes but are also controlled by them and are often subject to feedback loops.

While the blogger is the host and creator of the ecosystem, it’s the ecosystem that – ultimately – defines the blog and its survival and adoption to new trends. Consider these “feedback loops” that can be actioned upon:

  • Mobile subscribers globally are almost at parity with the actual population number – almost 7 billion. Check your analytics and see how many visitors use mobile browsers, and adapt your blog for them.
  • Growth is essential to the long-term health of the ecosystem and its host. Your analytics can tell you if your content is finding the right audience and meeting their needs, while comments can help you shape that content beyond what you want to say.

The ecosystem will tell a host all they need to know about its health; if the host doesn’t act, expect the ecosystem to die.

The Social Ecosystem is an Opportunity

Ecosystems, by nature, are adaptive and transient. The host may contain or the components may thrive and explore elsewhere. Many hosts will see this as a danger to their ecosystem, but it’s an opportunity.

…they [ecosystems] can come in any size but usually encompass specific, limited spaces (although some scientists say that the entire planet is an ecosystem).

Bloggers would love their ecosystem to remain in the former part of the quote above – the “specific, limited spaces” – but the truth is, that hasn’t happened for a long time.

Social networks, forums and private groups have enabled the conversation around a topic to take place anywhere. Instead of being a danger to the ecosystem, this is a good thing.

Much as some scientists say that the whole planet is an ecosystem, so the social ecosystem is a whole opportunity in itself. No longer is your ecosystem left to grow on its own – the nutrient cycles and energy flows we looked at earlier are much wider cast.

Google+, Facebook walls, Twitter streams, LinkedIn groups, Quora discussions, forum referrals – all these are new forms of nutrients for you, and all because you’re not worried about keeping the conversation on your own topography.

This wider nutrient source powers far more energy flows between your ecosystem and theirs, and expands the community – and, by association, you – to untapped opportunities and networks. How can this ever be a bad thing?

Simple – it’s not. Embrace the ecosystem.

An Introduction to Livefyre Sidenotes and Complementing Our Conversations Here

Discussions

Since the early beta of the first version of Livefyre, the real-time comments system, I’ve been a huge fan. The potential was always huge, and this was proven time and time again with each update.

While there may have been times I switched Livefyre off and reverted to native WordPress comments, this was mainly due to a design and implementation hiccup with my redesigned theme, as opposed to anything wrong with Livefyre itself.

It’s why their service was installed again with my latest design, and why I’ll be doing my damndest to make sure it remains through any future updates.

Especially given their very cool new solution, Livefyre Sidenotes.

Why Sidenotes is a Huge Leap for Blog Comments

Actually, that’s a little bit of a misnomer, since Livefyre Sidenotes isn’t really a blog comment solution – more an enhancement to any content on the web today.

They also feel incredibly natural to anyone that’s read anything, ever. That’s not an overstatement – think of the little notes you make on Post-Its on your favourite books; or annotations on college papers; or side comments on a suitably-equipped eReader for further research/discussion later on.

In Livefyre’s own words, this is what their new Sidenotes solution is all about:

We kept harkening back to our college days (no not the booze part), when we annotated and highlighted passages we wanted to discuss with classmates or just pass down to future used book aficionados.

We also looked at similar experiences that exist today, Kindle Highlights for example, which enables us to see and share insightful sections in the books we love. It was clear that the ability to engage directly with content makes for an engaging conversation specifically around what people are reading.

For an example of how that looks, here’s an example of a Sidenotes discussion from the Spin Sucks blog (click to expand).

Spin Sucks Sidenotes

As you can see, by clicking the little speech bubble at the end of the paragraph, you can see annotations around that particular copy. This helps encourage contextual discussion around a particular thought or point, as opposed to waiting until the comments themselves and referring to the paragraph from there.

Which is why I’m going to experiment with Sidenotes on here for a little while, to see how they complement the main comments section (which will remain at the end of each post).

How Do You Want to Use Livefyre Sidenotes?

From the very first post I published on here, your voice has always been an equal one to mine – and that’s why I’d love your thoughts on how you’d like to see Sidenotes used.

Some ideas I have include:

  • Use the word “Discuss” at the end of a particular paragraph, to focus on that thought or viewpoint while still top of mind;
  • Bold any sentence when encouraging readers to use the Sidenotes option at a particular point;
  • Insert the first Sidenote as a discussion starter on a certain piece of content.

These are just basic ways to use Sidenotes at the moment. The release is only Version 1.0, so deeper functionality will come in future updates, and much of that will be based around user and reader feedback like yours, so fire away!

Are there perhaps content topics that you feel would be better suited to a Sidenotes discussion versus a discussion in the comments at the end of the post? As I mentioned, I really want you to drive your experience here as much as possible, so I’d love to help Livefyre understand where the user experience can be enhanced even more.

In the meantime, feel free to play around with the Sidenotes option here and let me know what you think. To leave a Sidenote, you can either sign in using your existing Livefyre account if you have one, or your preferred social sign-in (Twitter, Facebook, Google+, LinkedIn, etc.).

I look forward to hearing your thoughts!

Update May 7, 2014: I’ve decided to switch Sidenotes off for now. While I love the concept, and think it’s the natural evolution of commenting, there needs to be more user control/optimization on usage and placement. Having chatted with Livefyre about future integrations, I look forward to switching Sidenotes back on when there is extra end-user functionality.

image: Dimitris Papazimouris

Why You Might Want to Unsubscribe From This Blog

For the last six years or so, this blog has shared content that’s been focused on marketing, social media, influence and data. It’s been a collection of topics that have interested me and hopefully raised interest in you to dig beyond the usual social media-driven content.

And while these topics (mostly) still interest me, they don’t drive as much passion in me as they used to.

As I wrote three years ago,?there’s only so much you can produce without repeating what’s already out there; three years later and it seems (to this blogger, at least), not much has changed.

Instead of blogs taking a critical thinking approach, many simply chase eyeballs with thinking that was new three years ago,?but today is simply recycled viewpoints (no matter how they try and dress it up as new).

Instead of really driving the direction of thinking around social and where it can go, they rely on Upworthy-style headlines for their business blogs, while failing to deliver with the content that follows. At least Upworthy, as cringeworthy as their link-bait tactics are, deliver on the content related to the title.

It’s this laziness in exchange for traffic that sees so much potential stalled; and it doesn’t instil any desire to continue to be a part of it.

So, time for a change.

It’s Been Great, And I Understand If You Go

Perhaps my train of thought around the changes I’m making around here are grounded in the fortuitous position of not having to sell anything.

Yes, I have the Influence Marketing book I co-wrote with a very smart guy in Sam Fiorella?- but that’s already met the goals I had personally for it (critical recognition and inclusion in university and college curriculums). For sure, I’ll continue to promote, but in the soft sell approach we’ve taken so far and which has seen the book continue to sell and hold a steady place in listings across the web.

The point is, I feel under no pressure to pimp a book and – by association – be held to a certain type of content in order to do so.

Nor am I someone who has to be speaking at the latest social media event to feel validation for anything. While there are some smart people who talk at these events, there are also many who simply turn up to repeat the same talk or keynote they’ve been doing for the last 18 months to two years, all while boasting of whose party they’re at, or what selfie they can use to show how cool they are.

That’s all well and good and if that works for you, knock yourself out – I’d rather support events where it’s not the “usual suspects” and with the added bonus of being able to tap into the minds of the next generation of communicators to see where the industry is heading.

But, more importantly for me, I’m happier simply being with my wife and two young kids – that’s the only validation I want to be remembered for.

It’s why this post has one simple message – the content is changing and I completely understand if you want to “leave”.

While I’ll still write about the topics that have been prevalent in the last six years or so, they’ll be mixed in with people stories about inspiring folks; smart folks, folks that are truly driving change in the way we do business, and aren’t bothered about accolades from the circle jerk. Instead, they’re simply building a future and a legacy.

I’ll also be promoting content you should really dig into more, to hopefully give you a bigger picture of the world around us, and encourage you to ask bigger questions of yourself, and those you surround yourself with and follow.

Simply put, this blog will become what (for me) a blog was born to be – a collection of thoughts about anything and everything at any given time.

If You Do Go, Check These Blogs Out

I’m truly grateful for the thoughts we’ve shared these last six years. Your comments after a post; your discussions online; and your emails to extend the topic have all been sincerely appreciated.

I’d love for you to stick around and see if the new direction encourages deeper thinking; but I understand if you’re simply interested in content specifically geared to social media, marketing, data, etc.

If so, I strongly recommend you checking out the following blogs and bloggers, who offer a mix of smart business acumen, critical thinking, and actual original thought (there is still some out there!):

  • Sensei Marketing
  • Richard Becker
  • V3
  • The Future Buzz
  • Amy Vernon

These blogs all have one thing on common – they will ask bigger questions and they will get you thinking beyond simple ideas, and all deserve to have a place in your reader.

Again, I thank you for being here for the last six years or so. The content wouldn’t have been the same without you driving me to expand beyond the easy topic, and I thank you for that.

I bid you a grateful farewell if you do decide to unsubscribe; and I look forward to continuing to expand each other’s horizons if you decide to stay.

Cheers.

Six Simple Ways to Measure Owned, Earned and Paid Social Media ROI

Metrics

There’s a popular misconception that it’s difficult to use targeted metrics to measure your social media ROI. Not true.

Nor is social media only good for measuring an increase in brand awareness, although that’s definitely a measurement gauge.

The fact is, social media can offer some of the best metrics for measuring your ROI. All you need to do is set your success guides?what you want to achieve and how long you want to spend achieving it?then measure your results against that.

Here are six simple metrics for the main networks ?to measure your social media ROI – financial and brand – across earned, owned and paid media.

Blogger Outreach

A key component of many (if not most) social media campaigns,?blogger outreach programs?can offer some of the best mileage and results of any marketing tactic. Measuring your success isn?t too difficult, either. All you have to do is determine the answers to the following questions:

  • How many bloggers wrote about you?
  • How many comments did these posts receive?
  • How many social shares did the post get?
  • What was your traffic pre- and post-outreach?
  • How much product did you have to provide for bloggers versus how many sales you received?

Twitter

One of the stalwarts for any product launch, service or business, Twitter not only offers instant eyeballs but great returns as well. Again, measuring your impact is relatively simple:

  • What was your?retweet?value (cost of manpower/resources versus follower who takes action)?
  • How often was your?hashtag?used?
  • How many times was your?vanity URL?used?
  • How many new (genuine) followers did you get while your promotion was on?
  • If you used something like?Sponsored Tweets, what was the cost versus the click-through and conversion?

Facebook

Although it has its critics (including me), Facebook offers some great built-in tools as well as demographic options to help gauge a campaign:

  • How many new worthwhile fans did you make versus how many you targeted?
  • How many times was your promotion message liked/acted on?
  • If you built a Facebook application, how many times was it installed or shared?
  • Were you successful in reaching your target demographic? (Facebook Insights?can help you here)?
  • How much did you spend on a Facebook ad, and how did click-throughs and new sales/customers compare?

Google+

While brand pages are still being judged on their effectiveness on Google+, and in-line Google Ads are complementing Google+ content, there are ways to measure your current activity there:

  • Has your profile on search, and resulting traffic to your site, been raised because of your use of Google+?
  • How many Circles have you been added to?
  • How many Plus Ones are your comments and discussions receiving?
  • How active is your community?
  • How many?Ripples?are your discussions creating?
  • How many attendees are taking part in your?Hangouts?

YouTube and Other Video Sites

More than just a fun place to see kids hurt themselves on bikes, YouTube is a key tool in any marketing campaign now?just ask the companies that?used it to such effect?during this year?s Super Bowl.

[youtube]https://www.youtube.com/watch?v=9g9wXBkdWEg[/youtube]

Here are the questions you should be asking:

  • How many views did you get?
  • How many Likes/Upvotes and Favorites did you receive?
  • How many downloads did you get (on video sites that allow downloads)?
  • How many embeds has your video seen elsewhere on the Web?
  • How many subscribers did your channel attract?
  • If your video had a call to action with a vanity URL, how many times did people click through?
  • How many social shares did you get across networks your target demographic use?

Mobile

As marketing evolves, the different ways to reach an audience combine to create new outlets. Mobile marketing is the perfect complement to social marketing, and measurement can easily be achieved:

  • Did you use a?push SMS system?to drive traffic to a mobile-friendly site? If so, how many views did that account for?
  • Did you use?QR codes, and if so, how many times were they used?
  • How many downloads did your mobile app receive?
  • How many check-ins were used on?Gowalla?and?Foursquare?
  • What was the most popular operating system? (This can tell you a lot about your audience?s demographic and buying options.)

These six metrics offer just some of the immediate ways you can measure how successfully your social media goals were met. There are more still, including monitoring tools and more defined analytics. Which ones you use will? depend on the goals you’ve set and how you define success.

No matter how you collect the information you need, it all comes down to comparing man hours and financial outlay to your return to see how successful you were.

It’s important to remember that a lot of marketing can come down to luck and circumstance as much as brilliant strategy?timing and a welcoming audience are key.

But the one thing you can control is measurement, and with social media and mobile marketing, measuring the metrics has never been easier.

So what’s the excuse?

Remember When We Just Hit Publish?

Metrics

Remember the good old days of blogging? Come up with something to say, write it down, hit Publish, and onto the next piece whenever that came to mind.

Now we have to worry about content authority, author rank, Hummingbird, content overkill, content optimization, etc, etc.

It seems we spend so much time worrying on the presentation, we lose track of the real reason we blog -?love.

Love for the content; love for the experience; love for the audience; love for the?reason to publish.

Sometimes we need to say “Screw you, content rules”, and Just. Hit. Publish.

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