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Danny Brown

Danny Brown

podcaster - author - creator

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Latest posts from Danny Brown

Enjoy the latest posts from Danny Brown, and feel free to add your own thoughts in the comments after the post.

Review of Connection Generation by Iggy Pintado

Connection Generation by Iggy Pintado is one of these books that comes along and makes you say, “You know, I knew that but I didn’t know that.” It’s crammed full of informational goodness, ideas and theories that you might have been thinking about subconsciously, but didn’t really think about until reading Iggy’s book.

While Connection Generation may sound as if it’s aimed at a specific age group, in reality it goes far deeper. As Iggy himself says, “It’s not for the younger generation or the tech savvy. If you have a computer or phone, you’re already connected.”

So what is Connection Generation and why should you read it? Simple – it promotes the idea that we’re all connected; we just need to know how.

If you’ve read Malcom Gladwell’s The Tipping Point, it could be said that Connection Generation is the unofficial sequel to that tome. Where Gladwell talks about Connectors, Mavens and Salesmen, Iggy offers up different types of Connectors – Basic, Passive, Selective, Active and Super.

These refer to how connected each person is. This could be locally, hyper-locally, online, via business networks, phone lists and more. Iggy uses personal stories about his friends and family, as well as wider stories about strangers and people in the news, to show how each different Connector is a part of each other.

You may be a Basic Connector, with just a phone and email (maybe not even email). You may be a Selective Connector, with just a few chosen friends on Facebook and business connections on LinkedIn. You could be a Super Connector, with presences on multiple networks, hundreds of email addresses and phone numbers.

It doesn’t matter; what does matter is that every one has a part to play in how we all interact, both online and offline. These connections help us move forward in our personal and business lives, and ensure that we’re always just a heartbeat away from a cast of millions to help us when in need.

What I enjoyed about Iggy’s book is that it’s written from a completely human angle. He doesn’t separate techy nerds (like me) from everyday users (like my grandmother). He strips away the fear that some people may have about this strange new world we’re now part of, and transforms it into examples you can relate to.

For instance, that phone call you had with your granddaughter? She just tweeted it to her 300 friends on Twitter. One of her friends liked it so much, she just blogged about how cute your grandmother sounds and is now sharing that with 10,000 blog subscribers.

You may not be a Super Connector, but as Connection Generation shows, you don’t have to be. Every single one of us is connected, from the tech savvy to the Luddite to the in-between. And if we’re all connected, it becomes easier to help. And if we all help each other, maybe there’s just a chance the world might be a better place.

Check out Connection Generation today – I think you’ll enjoy it.

  • Disclaimer – Iggy Pintado is a personal friend but this hasn’t affected this review. If it blew I would have said so – or just not reviewed it.

Friday Funk!

I Don’t Feel Like Dancin by Scissor Sisters  
Download now or listen on posterous

101 Scissor Sisters – I Don’t Feel Like Dancin’.mp3 (6757 KB)

Have an absolutely awesome weekend guys – stay safe, have fun and see you on the next page! 🙂

Woopra 1.3.1 Beta Launches

Last month I wrote about how to make your blog work for you, and part of that was by measuring your blog’s success through analytics.

Woopra was one of the tools I mentioned (and it’s one I use on this blog), for the way it offers a host of great and incredibly useful information. Yesterday the company released the beta version of Woopra 1.3.1 and man does it rock (I even used the phrase “Holy monkeys!” at the time).

There are two versions of Woopra – a desktop client version and a WordPress plugin that allows you to see your reports through your WordPress dashboard. Both share similar features, although obviously the desktop version has a few more (a little like the differences between Seesmic Desktop and Seesmic Web for Twitter).

So, what are the funky new features?

Woopra 1.3.1 Desktop Client

The immediate difference when you open the updated version is the graphical overhaul. This may not sound like much, but now the information is dissected into easy-to-use blocks that offers a clear visual stream. When you start looking at this information, that’s where the fun begins.

One of the biggest improvements is in the Woopra Segmentation feature. This breaks your analytics down into the most minute details. You can track traffic on a certain page, keyword, what site it came from, how a social media campaign using the likes of Twitter and Facebook is doing, and much more.

Knowing where your traffic is coming from lets you tailor your blog or website for the most important people – the visitors. One of the first things I noticed, for example, is that a lot of people go from a post to my About page – so it may be that I need to boost that with some more info.

For businesses, this function obviously allows you to see if a sales landing page is doing its job. Did you guide them to “the sweet spot”? Did they click past your pop-up message or get annoyed by it and close their browsing? Using this information helps you improve the functionality of your site.

Some of the other new or improved features include:

  • Log-in control that lets you open just the information you need.
  • Woopra Live Map that supports multiple monitor use.
  • Unique Mac OS X feature to track visitors via Dock Badge.
  • Custom visitor data to set up custom tags, events, visitors and more.
  • Live chat to have a conversation with anyone currently on your blog or site (instant feedback possibilities).

These features and others (webmaster tools for Alexa info and Google page rank, and open API for third-party add-ons for example) make the desktop client version of Woopra 1.3.1 an incredibly robust and intensive package. So how does the WordPress plugin compare?

Woopra 1.3.1 WordPress Plugin

wordpress logoWhile it doesn’t share some of the more in-depth features of its desktop brother, the Woopra WordPress plugin is still an impressive piece of kit. After you upload the plugin and activate it, a new option appears in your dashboard section. Once you’ve configured the settings, you have access to the likes of:

  • Live visitor tracking and web stats.
  • Real-time analytics as they happen.
  • Multi-blog or website cross functionality.
  • Real-time notifications of tagged visitor or event.
  • Chat function.

While it’s not as deep as the desktop client, for any blogger that just wants to know a bit more about where their audience is coming from the WordPress plugin offers a better overview than the standard WordPress analytics.

Woopra also has a web-based analytics option, so if you’re not at your desktop you can log-in to Woopra and access your information from your members area.

If there’s any downside to Woopra, it’s that it doesn’t offer historical data – so you can only monitor information from after you install the Woopra code or plugin on your site. It’d be nice to hook up with Google Analytics or similar to gauge your complete info – maybe next update?

While Woopra is in beta, using the service is free to any blogs or sites with less than 10,000 daily page views. There will be a premium version available when Woopra officially launches, though they’ll continue to offer a free version as well.

Creative Commons License photo credit: adria.richards

Marketing the Bruce Campbell Way

MY NAME IS BRUCEI was asked this question on Twitter this morning: “If your brand was a person, who would it be?”, to which my response was Bruce Campbell.

(For anyone who doesn’t know who Bruce Campbell is, he’s a legendary B-movie actor).

Originally my answer was from a fun point of view, because I love the guy – his expressions in his movies crack me up; I’ve just finished reading Make Love the Bruce Campbell Way and it’s a hoot; and the guy is simply part of the teenage years that helped make me who I am today. So, he’s a big influence, if you like.

Yet then I started thinking more about why Bruce stuck out for me, out of all the cheesy actors that I grew up with – and there were many! And that got me to thinking that maybe he had a subconscious part to play in me choosing? marketing as my vocation…

Define the Brand

For any Bruce Campbell fans, you know what you’re going to get. Wisecracks, slapstick humour, cheesy lines, a huge dose of belly laughs and the feeling that the guy he plays will just never get the breaks he deserves. He has a certain style and that’s in every movie he does (even the more serious ones).

If you confuse your customers, you can put them off your product and send them to your competitors. Video game company Sega used to be one of the most successful around – the Genesis is still one of the most successful platforms ever. Then they tried to offer too much.

Add-on platforms like the Sega Mega-CD and 32X, combined with non-clear plans about the future direction of the company, eventually saw them pull out of hardware development and simply become a publisher. Their name was tarnished and they’ve struggled to regain the success they once enjoyed.

Takeaway: Choice is good, but confusion is dangerous. Be innovative but be smart.

Offer Value

If there’s one thing that Bruce Campbell excels at, it’s the after-the-event approach he takes. When a movie’s made, studios usually have the final word on what makes the cut. They also butcher scenes that leaves the viewer asking what the heck was going on there.

When that movie makes its way to DVD, Bruce has shown himself to be more than happy to provide a huge amount of commentary and extras. Check out the DVD versions of the Evil Dead movies, or My Name is Bruce, or The Man with the Screaming Brain, or Bubba Ho-Tep as just some great examples.

It's the little things that matter

Customers (and I’m one too) love value. We don’t mind paying extra if we can see that it’s offering extra value and benefits to us. Or cross market us – that works too. Restaurants offer a movie-and-a-meal deal, for instance, where you pay a set amount, you get a starter and an entree and a free movie ticket. You finish your meal, you go see a movie. Perfect mix for a night out, no?

Takeaway: Cheap can get you fire-sales, but value-added can get you loyalty and repeat business.

Be Your Fans

Maybe it’s because of his B-movie sensibilities, or maybe it’s just because he’s a genuinely nice guy, but Bruce Campbell seems to take extra effort in looking after his fans.

From DVD extras, to the fun he has with them on the road during convention season, to the shout-outs he gives to them in his writing – Bruce is the man when it comes to remembering who put him where he is. The reason? He’s a fan himself – he genuinely loves the B-movie craft and ingenuity and the fans that mix in that genre, and treats fans the way he wants to be treated as a fan too.

If you’re not a fan of either your business or your customers, you may as well pack it in and go work a normal 9-5 job for a non-descript boss somewhere. This is your dream; your baby; the justification of long nights, of hard times and Hamburger Helper meals. But it’s not just you.

Your employees make your success every day. Your customers continue that success. Make them fans too. Make them love your company and product as if it’s one of their own. Involve them; let them help you nurture your baby; offer ideas and feedback. Fans can be fickle, but they can also be incredibly loyal – make sure you’re not the collector of the former.

Takeaway: You can buy success, but earned success will pay back in a hundred-fold.

Marketing can be a funny game. Often you come up with a great idea only to realize it’s not actually all that great after all. The key is adaptability coupled with innovation, yet also tried and trusted methods.

B-movies are very much like this, and the key players involved some of the most creative around because of it. Bruce Campbell epitomizes how lasting appeal can come from the least likely of sources. One of his most popular catchphrases is “Groovy”.

Are you keeping things groovy?

Creative Commons License photo credit: blakespot
Creative Commons License photo credit: Thorsten Becker

Access to the Experts from The Customer Collective

Part of the Social Media Today family of websites, The Customer Collective is aimed at building a community for sales and marketing executives. To help enhance this, they’re currently running a video series entitled Access to the Experts.

The series sees various sales executives discuss today’s marketplace with three renowned sales experts to help individuals and businesses adapt to the digital sales field, as well as strengthen their more traditional approaches. Some of the topics include:

  • Jumpstarting Your Sales in an Economic Slump. Josh Gordon, author of Selling 2.0, looks at turning negativity into sales and how to work with clients and changes in the organization.
  • How Social Media Tools are Changing the Playing Field. CEO of Respond Media Richard Nacht talks about improving both your sales force and client/customer relationship via social media.
  • Customer Loyalty in a Disloyal World. Jill Konrath, author of Selling to Big Companies , talks about becoming unique and irresistible to your customers, and redefining what customer loyalty means.

There are several video discussions with each expert, and you can register for them free over at The Customer Collective site. You can also download a Powerpoint presentation for each video, to take back to your own business.

Here’s a quick snapshot of the Access to the Experts series – if you enjoy, head on over to register for the full collection.

Disclaimer: The Customer Collective is a client.

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