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Danny Brown

Danny Brown

podcaster - author - creator

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Latest posts from Danny Brown

Enjoy the latest posts from Danny Brown, and feel free to add your own thoughts in the comments after the post.

Protecting Your Assets

Assets and growth

Assets and growth

My friend and business partner Troy Claus wrote an interesting post the other day, looking at personal versus professional branding. It raises some great questions about focus and recognition, and where the value lies in both.

It got me thinking about how the line between figureheads and financial results in business can be a frail one, and how companies need to take a look at how their audience perceives them if they want long-term success.

It?s a question that not too many businesses look at, especially if the employee is either a founder or boardroom level. Yet it?s something that every business needs to be aware of, and not just at the highest level.

One Minus One Equals?

Look at Apple and Microsoft for a minute. Everyone knows who the number one employee is (or was) ? Steve Jobs and Bill Gates respectively. They?ve become the face of their companies and are synonymous with the two brands.

Yet for anyone outside the tech and associated arenas, could you say who?s immediately after these guys? Timothy D. Cook is the Chief Operating Officer for Apple and Steve Ballmer is the CEO of Microsoft. I know of Ballmer, but that?s purely from being an Xbox 360 owner and his name pops up a lot in that field, but Cook I didn?t know.

This is why there?s always a big reaction to any news about Steve Jobs? health ? most people (or at least the ones that really matter, the consumers) see Jobs as Apple and vice versa. All of Apple?s successes have been because of Jobs (again, in the eyes of the general consumer), so no Jobs means no Apple.

You only have to look at the way Apple?s share price dropped when a citizen journalist incorrectly reported on Jobs? death. While the story was criticized for lack of research, it did raise a valuable point ? is being the face of a company detrimental to your overall business strategy?

Strength in Numbers

There are two key factors in the success of a business ? customers and product. Sure, you can have the best personnel but without customers it doesn?t matter if you have the most kick-ass team in business history. While market forces and economy also play a part, it?s customers and product that go hand-in-hand with each other that either make or break a business.

Normally they won?t care who?s running a company ? all that matters is they can get a product they need at the price they want to pay. However, if they see a front person for that company, it?s natural to associate that person as the company itself. So if something happens to that person, it?s also natural to think the company will be affected. Which is what?s happened with Apple in the past, despite the fact they have a tremendous backroom team in place to steady the ship.

If you have a face to your business, ask yourself if it?s the best approach. It?s always good to be recognizable as a brand but can there be too much recognition?

  • Make your business the brand as opposed to having a figurehead. These are usually only good for shareholders and investors, and they don?t normally stick around too long when your customer base starts disappearing.
  • Spread the love. Businesses with just one or two key personnel are always at risk from one or both of them leaving. Where does that leave the business? Encourage others to step up and reward innovation across the company with increased responsibilities.
  • Talk to your customers. Keep them up-to-date with current events behind-the-scenes ahead of announcements and help head off speculation before it happens.
  • Build the confidence that your business isn?t just a one-man show. If there are public trade shows, send multiple employees to deliver keynote speeches in their niche. A ship full of knowledge is more powerful than a knowledgeable ship.

No-one likes to hand the reins of their baby over to anyone else. You built the business; you made the early sacrifices; so you should be the one leading from the front, right?

Yes, you should be leading. But do your customers really care who?s leading as long as your business meets their needs?

image: antony chammond

Calls and Actions

Communities and opportunities

Communities and opportunities

We all know things are tough at the minute.

Businesses are laying staff off or closing down altogether, contractors are finding less clients and people are finding it hard to make ends meet. And it?s probably going to get worse before it gets better.

So here?s an idea. A call to action, if you like.

If you?re a business owner that?s in the position to help, reach out to your community. Those contacts you build up every day of the week? Use them. Use their knowledge and expertise. Offer them contract work.

You don?t even have to worry about advertising costs. Use the tools that you?re using to make these connections in the first place.

  • Put a call out on Twitter for work or an opportunity, and if you see someone doing this, re-tweet it.
  • Write a blog post about who you need and why (or have a Skills Needed page with your current requirements).
  • Use your LinkedIn connections to either recommend a position to someone, or someone to a position.

Yes, going local is always preferable and should be your first port of call. But that?s not always an option, which is where your community comes in.

We often count on our community for so many things. How about helping them out at the same time we count on them?

image: steven w

Lessons from 2010 and Finding Focus for 2011

Lessons and focus

Lessons and focus

The great thing about year end is that you can take stock of what happened in the previous 12 months, and look at ways to avoid mistakes and build on successes.

This is true for pretty much anything you do – your personal life, your job, your business, your blog, your dreams. Anything. I know I’ve had a lot to look back on in 2010 – some good, some bad. Some of the good has (fortuitously) turned to great, while the bad has been… interesting.

Because I see this blog as a place for us all to share, learn, support and help grow each other, I thought I’d share what I’ve learned, and where I want to go. Some of it might be beneficial; some, not so much. Heck, you might not even care for any of it, and that’s all good too – I’m just grateful for you being here.

So… here we go.

Lessons from 2010

There were a ton of things that happened in 2010 – launching For Bloggers By Bloggers with an awesome team of authors was hugely satisfying, for example – and each one saw me learn something. Three in particular, though, stood out.

  • We Are Not Invincible. In March this year, I discovered (not through choice) that we are not invincible. I was struck down with an illness that saw me undergoing treatment for three months, and left me listless, tired and weak. This came at a time when I was (mistakenly, as it turned out) flying high professionally. That period showed me what was important, and I’ve never put business before family and health since, nor will I again. I know it’s not easy, but ask yourself if you really need to file that last report or spend that extra ten minutes at work.
  • Bitterness Isn’t Your Fault. Recently, I’ve found out that a certain “lady” I used to respect has been seriously bad-mouthing me and telling complete lies to anyone that will listen. Now, I could come out on the offensive and, with the connections I’m fortunate to have, destroy her flimsy reputation in a heartbeat. But what’s the point? As long as the people that matter know the truth, and the bitter people continue to swim in their own crap, why waste energy on them?
  • Friendship Can Build a Business. I’ve never been a huge fan of going into business with friends – too much can be put at stake. But sometimes, it just works – and so it’s been with Troy Claus, and Bonsai Interactive Marketing. Every day is a bona-fide joy to go into our office, because it doesn’t feel like going to work – it feels like building business blocks for clients with a great friend. Use this for yourself if you can – you don’t have to be in your own business, you can build a solid friendship with those at your workplace. And you never know what the future holds.

Finding Focus in 2011

Of course, learning from what’s gone before is just part of any equation, especially a year-end one. Just as important as learning is building on the knowledge you’ve taken from the past 12 months, and focusing that into the next 12.

So what can you/we aim for in 2011?

  • Buy Your Weakness. Over on my Facebook Page, Phil McDonnell asked about focus and client offerings. It’s a question most (if not all) businesspeople ask, and something we face at Bonsai. Our answer – concentrate on your strengths and buy your weaknesses by outsourcing or hiring. That’s not saying Phil’s weak anywhere, but say he wants to concentrate on web development, but then social applications and more come into the mix. Get others to work on that part, and concentrate on what you do best. I have strengths, as does Troy, but we know we also have weaknesses, and that’s where we use trusted resources to complete a project. Do the same – don’t be afraid to combine to be truly focused.
  • Grow Balls. I’ve spoken before about growing bigger balls, but this doesn’t necessarily need to be in the way I described it in the original post. While the points in there are still valid, growing balls can simply mean taking baby steps to your goals and dreams. Start a journal and see if you like writing; if you do, start a blog and share your ideas with the world. Or start saving just a little bit extra, and read just a little bit more, and network just a little bit more. And when you’re ready, think about that business of yours you always wanted to start. Some of the biggest businesses today started as a hobby – why not yours?
  • Recognize Redundancy. The biggest stumbling block to focus of any kind is redundancy. Redundant work practices; redundant mindsets; redundant answers; redundant heroes. Stop. Breathe. Look around. What’s in your life – personally and professionally – that you can get rid of? Is there a potential roadblock for where you need to be in 3, 6 or 12 months from now? If so, and you recognize it, nuke it now. Make it redundant before it does the same to you first.

These are just some of the things that have been on my mind as I wrap up 2010 and look forward to the next 12 months. Some you might recognize (in a different form) from your own experiences; some you might be working on yourself. Maybe none of them.

The point is, we can all learn from each other – none of us have all the answers, yet together we can find them. Some of mine might help you (hopefully they do). But some of yours will probably help me too. And that’s all that really matters.

How about you – what have you learned, and where are you taking it?

And if I don’t see you beforehand, have a wonderful New Year with you and yours, and let’s make 2011 the year it all makes sense.

image: National Media Museum

Why Tech Already Has Women (And Why They?re Better Than Arrington)

Women in tech better than Michael Arrington
Women in tech better than Michael Arrington
By Geoff Livingston and Danny Brown. Cross-posted on Geoff’s blog.

Contrary to Violet Blue?s disappointing stance about women in tech in 2010, this year saw a terrible new trend, the outright enforcement of the glass ceiling in technology.

First there was Michael Arrington?s terribly ignorant rant, followed verbally by the likes of Robert Scoble and Ms. Blue, as well as the visual use of boobs to sell copies of WIRED by Chris Anderson and crew.

Before opining too much, here are some statistics for you (the first three were originally cited by Allyson Kapin in F@st Company):

  • Women-run tech startups generate more revenue per invested capital and fail less then those led by men, according to New York Entrepreneur Week.
  • “Companies, including information technology, with the highest percentages of women board directors outperformed those with the least by 66%,” according to research by Catalyst.
  • “Gender diversity [is] particularly valuable where innovation is key,” according to studies by Illuminate Ventures.
  • Women own 40% of private businesses in the U.S. (including ? of Geoff?s company Zoetica).
  • Generally women outpace men in their use of social technologies. For example, 10% of women use Twitter, while only 7% of men do.
  • The European Center for Women and Technology is a perfect example of women leading the way in innovation in the technology field.
  • Microsoft Canada is recognizing women?s importance in technology with Canada-wide conferences advancing women in technology and their roles within companies.

In spite of the statistical advantages of women in tech, negative trends towards male speakers and executive leadership continue. Worse, reading this negative enforcement of sexism in tech has been a damn shame.

Working with great women in tech — Susan Murphy, Beth Kanter, Kami Huyse, Allyson Kapin, Amber MacArthur, Sarah Prevette, Lisa Kalandjian and Cali Lewis to name a few this year — has been a phenomenal experience for both of us, and they demonstrate every day how brilliant and capable they are.

In fact, these women are better than the likes of Arrington and crew, because they would never allow themselves to demean an entire race, gender or religious sect of people on the Internet. Even if they had such feelings (which we doubt), they would rise above this kind of baseless attack to offer solutions.

Then again, perhaps that shouldn?t come across as too surprising. TechCrunch is hardly the purveyor of common sense and good ?fights,? as they?ve shown continuously in the past with their attacks on PR, CEO?s, bloggers — basically anyone who doesn?t bow to Arrington?s missives.

There are certainly issues for women, as pointed out by Allyson Kapin in the above articles as well as many other women who discuss this issue. Men have a role in it, too, as evidenced by this year?s newest glass blowing experiences. Moving forward, men need to be more active about providing solutions to create a more level playing field. For example:

  • Actively support women in business, both through choices of partners, vendors and employees, and in promotion.
  • Support men and women trying to help women. Whether it?s Girls, Inc., supporting female entrepreneurs abroad, efforts to highlight Women Who Tech, or a host of other efforts, support women.
  • Stop trashing and reacting to women trying to succeed. Rather than get into throw downs about how women create their own problems in tech — or worse revert to past bad practices like conferences for men — work to create an inclusive balanced playing field for every human being.
  • If you are a man and you don?t like these types of actions against women — posts, magazine articles, speaking rosters — say something. When both genders actively voice dissatisfaction in this matter, it becomes a powerful statement.
  • Instead of supporting old structures for speaking — such as soliciting speaking submissions from chest beating male A-Listers — build an editorial mission for the conference, and seek out great male and female speakers beyond the comfortable and immediate social network.
  • Stop thinking with the mindset that ?women? and ?success? are two words that — together — are news, and start thinking it?s the norm.
  • Think of the challenges your great-grandmother, grandmother and (possibly) your mother went through to be someone. Then ask if you?d want that still, and add your wife or daughter into the mix. Would you want them to be viewed as ?unique? because of their industry choice? And that?s ?unique? in a negative way, not in a good one-of-a-kind way.

To be fair, this isn?t an isolated issue with the technology sector. Think of a lot of industries, and you?ll find that women are often viewed as second-best to their male counterparts. They may have won the vote but it?s clear that women still trail men when it comes to advancement, recognition and financial reward compared to their male peers in too many industries.

But it?s even more evident in the technology sector, where too many geek overlords want to keep the sandpit for themselves, and maybe the women can solder a chip or connect a conference call between the male kingfishers.

And it?s just plain stupid. For every Michael Arrington there?s a Bindi Karia; for every Robert Scoble, there?s a Gina Trapani; for every Chris Anderson there?s a Stephanie Agresta. And with new innovators being sponsored to come through from India, and developing countries making women and technology one of their key focuses, these names (and others like them) will only be added to.

Frankly, an argument can be made that most of the modern gender imbalance issues are rooted in men not consciously looking for great women, as opposed to them not existing. 2011 can be a year where forward progress can be made — by both women and men. Let?s hope the community joins together in working towards that goal.

Given how great women are in business, why wouldn?t you?

Geoff Livingston is the co-founder of Zoetica, serving nonprofits and socially conscious companies with top-tier, word-of-mouth communication services. A social change agent, Geoff is the author of Now Is Gone and the forthcoming book Welcome to the Fifth Estate.

“UPDATE: Robert Scoble believes our comments are taken out of context, and has offered this Cincast on his views about women in tech. We appreciate Mr. Scoble’s participation in this important topic, and wish to encourage all parties to discuss the matter.”

“UPDATE: Robert Scoble has shared his thoughts on Women in Tech over at Geoff’s blog. You can view his take here.”

image: Mike Licht, NotionsCapital.com

And We’re Live With the New Design

danny mock up

danny mock up

Hey there. So, notice anything different?

After what seems like a long journey (longer for some, eh, Lisa?), I’m really pleased to be able to unveil the new design here at DannyBrown.me. Built from scratch on the core WordPress platform, design has been handled by Lisa Kalandjian of SceneStealer Graphics.

It’s a bit of a change for me, since it’s the first time I’ve used a fully customized design as opposed to building from a premium framework (I’ve used everything from Thesis to Headway to Genesis on here at some stage).

I have to say, I’m absolutely delighted with the makeover – I think Lisa has captured what this blog is all about perfectly, from the professional and business-like layout to the (hopefully) welcoming header and comments section.

The blog has always been about making you feel at home, but knowing that you’ll find business advice as well as personal stories of social media and marketing, and I think Lisa has got that perfectly.

It also means that, due to Lisa’s hard coding, I can delete a ton of plug-ins that will mean a faster load time on the blog. At the minute, it’s not completely optimized, due to some tables being left over from a previous theme and some conflicts within my WordPress database because of that, but my web hosts are on that and should have that resolved soon.

So, what’s some of the new stuff?

Home Page

You’ll see the funky new layout, with the featured post image rotator, as well as the drop shadow effects around the blog, the teaser boxes and the sidebar. You’ll also see a nice little speech bubble indicator for how many comments a post has received, and clicking that will take you straight to the comments.

Single Post

Underneath the single post, there’s now a social box, where you can subscribe to the blog for future updates, as well as share with your friends if you liked the post (Facebook Like and Twitter shares are still handled separately). There are also related posts that you can click through on, and the comments section has had a complete makeover. These replace Livefyre, and go back to vanilla WordPress comments with CommentLuv enabled. If I can get Livefyre coded the same, and it adds CommentLuv or similar, I’ve no doubt I’ll switch it back on.

Archives

Click through to the Archives page and you’ll see a spiffy layout that shows visual representations of recent posts, the most popular ones (by comments) and category and monthly archived posts. Simply choose the one that interests you and away you go!

Sidebar

If you look to the right of the blog, the sidebar has had a makeover too. There are different sidebars for different pages, so Work With Me will look different from single post will look different from Charities, and so on. I felt it made more sense to have complementary sidebars as opposed to a generic one all the way through.

Footer

I’m saying nothing except scroll down to the bottom of the blog and check that funky footer option out!

These are just some of the new features and design changes – there are some more, which I’ll let you find for yourself if you so desire. Suffice to say, I’m really excited about the new look, which Lisa has done a tremendous job on.

So tremendous, in fact, that Lisa is now officially the web design arm of Bonsai Interactive Marketing. We’ll be sharing more information soon, as well as a very special offer to celebrate Lisa becoming part of the Bonsai family (as well as the launch of this design), so stay tuned in the coming days!

Like I say, there are some minor tweaks to carry out, but that’s more from the remnants of previous designs and plug-ins in my WordPress database. That should be resolved in the next few days, and the full makeover will be complete.

In the meantime, what do you think?

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