Danny Brown

podcaster - author - creator

Marketing

Do Not Disturb

Your voicemail is permanently on (or your secretary is diverting calls). Your office is a no-go area except to the limited few. Your cell phone has dedicated ringtones so only three people get through (and they’re all “Yes” people).

You’re permanently in meetings that you’ve arranged that don’t need to happen – the earth won’t fall away if you miss one of them. Simply put, you’re so busy that your life is one big “Do Not Disturb” sign.

Your competitors, on the other hand, like to be disturbed. They like new ideas from the many. They like phone calls; emails; faxes. They like meetings that only happen when… well, when something happens or needs to.

In short, your competitors are busy being disturbed by customers. Isn’t it about time you unlocked some doors?

  • Note: This post originally appeared on my Posterous account. I?m still experimenting there and may remain using it, or move all posts here. In the meantime, I?ll be sharing the odd one here with you.

Bridge Builders

You don’t have to be a superstar. You don’t have to be the top dog. You don’t always have to be the number one.

It helps. It can offer kudos and creedence to your name. But superstars fade. Top dogs become old. Number ones can fall by the wayside and soon drop out the Top 10 altogether.

Stop solely concentrating on the numbers and positions. Instead, think about being a bridge builder.

We’re in a people business. Yes, people work from numbers but they really believe in the connection. You’re the bridge to that connection. The decisions you’re making today are being viewed by others, and they will come to you for their needs. Or the needs of their clients.

They may want you to help build the numbers for their company, but it still all happened because of your bridge.

Build the bridge right and the numbers will follow.

Something New, Something Old

It’s been a little quiet around here the last few days. And, for that matter, on Twitter as well (not so much Facebook, as that’s not one of my more popular haunts). Anyone that knows me will know this isn’t normal fare – I’m usually much more vocal (although the silence may be preferable to some!). The last week or so has been hectic, hence the silence.

Here’s why.

Following some conversations with both Shannon Boudjema and Maritz Canada, I’m really happy to announce that I have accepted the role of Social Media Strategist for Maritz. This is an in-house project (contracted) for the next six months, and will see me help lead Maritz Canada forward into the social space, as well as help with client strategies and campaigns.

The role was held by Shannon, but she’s moving back to the UK for family reasons. Shannon’s been key in developing how the next six months will look as well as helping to put in place in-house set-ups to make the transition as smooth as possible. I can’t thank Shannon enough for all her help here.

So, what does that mean here? Not much, to be honest. I’ll still continue to write about the topics I feel can help you gain the most benefit from the space, whether that’s tools, platforms or, most importantly, people. I may add in the occasional example from my new gig, if it’s relevant and acceptable to the companies involved.

I guess the main change is updating some bio/disclosure information and ensuring there are no conflicts of interest. But that’s a given anyway, so hopefully it won’t come up too often.

Anyways… now that I’m settling into the role and the crazy hectic days of early role changeover is becoming less manic, expect to see me back prowling an online corridor near you. I hope we can continue to learn together and here’s to some fun and interesting times ahead.

Reinventing the Wheel

James Dyson looked at the vacuum cleaner and gave people a different way to do things – no bags. Simple.

EasyJet looked at international flights and gave people a different way to fly – no thrills affordability. Simple.

Sony looked at video games and gave people a different way to view gamers – cool mass appeal chic. Simple.

We don’t always have to build something brand new. We don’t always have to spend millions on research when the audience is already there. We don’t always have to create from scratch.

Sometimes just reinventing the wheel is more than enough.

Maybe Some Authors Should Do Their Own PR

For some reason, I’ve suddenly started to get a few pitches from PR agencies and companies regarding business and marketing books. I’m not sure if that’s a good thing or a bad thing, but as I like to read I’ll take it as a nice bonus.

Going through the pitches, though, I’m beginning to wonder if the authors themselves should start composing the pitches to go with them.

Maybe that would stop some of the less-than-impressive ones getting through. Here are two examples – see if you can spot the difference.

Example One:
“Hi Danny,
I thought you might be interested to hear about a book by one of my clients [insert book title here].” There’s then a slew of recommendations of the book from other business book authors, as well as what looks like standard press release copy. The PR person then signs off the email with the closing comment, “I’ve attached a PDF version of his new book. Have a look and if you enjoy the book would you consider a blog post? Best,”. No name, signature, or where the email came from (except in the email address bar).

Example Two:
“Hi Danny,
I’ve been reading your blog for a while now and really enjoy it. I particularly found (Post A), (Post B) and (Post C) refreshing as I’d actually left a comment on another blog about the topics raised in these connected posts. I hope you don’t mind me reaching out to you, but I represent an author whose book touches on these subjects and more. I don’t want to send you a long introduction that may not interest you or catch you at a good time. Therefore, if you’re curious about learning more, feel free to reply to this email and I’ll call when convenient. Thanks again, and keep up the great topics, James.”

Whose book do you think I’d be interested in looking at?

photo credit: CarbonNYC